Shipping and FAQs

Meruti Shipping/Delivery Terms

We deliver all over Kenya. Standard Delivery Charges on any size order (regardless of weight or order total) is as follows:

Zone Towns and Locations Cost
Within Nairobi (Cabanas/Uthiru/Village Market/Kasarani/Donholm) Kshs. 150
Outskirts of Nairobi (Karen/Ruiru/Kikuyu, Rongai/ Ngong/Ruaka/Mwiki/Mlolongo) KSh.200/= 
Outside Nairobi Naivasha/Thika/Machakos KSh.250/=
Mombasa/Nakuru/Eldoret/Kisumu/Kitale KSh.300/=
Malindi/Lamu/Narok/Kisii. KSh.400/=

 

Please Note: The above rates only apply for small orders not exceeding 5 kilos. For bulky and fragile items, please contact us for further information before placing your order.

 

Delivery Time Schedule

Deliveries in Nairobi will be made either on Tuesday or Friday from the time the order is confirmed with us. Deliveries outside Nairobi may take additional time. Kindly factor this into your order-if this is the case.

Our Business days are Monday – Saturday. All orders received on Sundays and public holidays will be sent out for delivery on the next available business day.

Delivery Address

We will deliver either to your office or home address in Nairobi and to our courier’s offices outside Nairobi. We do not deliver to Post Office Boxes.

Please provide as much accurate detail of your shipping/delivery address and information in your order e.g. Road/Street, Housing Estate, Building, Door/Floor Number etc, to ensure successful delivery of your purchased merchandise.

For deliveries outside Nairobi, kindly pick up your delivery from the courier offices we will send it to(we will inform you in advance). The courier offices are:

Mombasa- Modern coast, Coast bus
Nakuru, Eldoret – Shuttle Services, Easy Coach
Kisumu -Easy Coach
Other Kenyan Towns – Shuttle Services

 

 

 

Frequently Asked Questions (FAQs)

Let us know what bothers you. Don’t be shy[icon icon=icon-ok-sign size=14px color=#000 ]

 

Thanks for shopping at Meruti.